Frequently Asked Questions
What is telemedicine?
Telemedicine is the practice of providing clinical care to patients at a distance using telecommunications technology. In other words, it is a method of treating patients using the internet and telephone.
Are telemedicine and telehealth the same thing?
The terms telemedicine and telehealth are often used as if they were the same thing, but technically telemedicine is a subset of telehealth. RestAssuredRx telehealth also includes non-clinical uses of telecommunications technology such as self-monitoring, provider and patient education, and medical records management.
Is telemedicine technology difficult to use?
This depends on the specific application, but in general, telemedicine software is designed to be as easy to use as other familiar modern applications. Patients and providers with a basic familiarity with online apps should be able to quickly figure out how to use the RestAssuredRx telehealth application.
Does RestAssuredRx take insurance payments?
Not at this time.
Is telemedicine private and secure?
Yes, but only when it is conducted using an encrypted platform such as the RestAssuredRx platform that was designed for this purpose. Consumer apps like Facetime and Skype are not secure enough for video visits.
Is the quality of care the same as an in-person visit?
The quality of RestAssuredRx telemedicine, as a method of healthcare delivery, is confirmed by decades of research and demonstrations. Telemedicine has been found to be a safe, cost-effective, and convenient way to provide healthcare services.
Who benefits from telemedicine?
There are three main beneficiaries of telemedicine:
Patients: Telemedicine gives patients the opportunity to receive care without a trip to the doctor’s office. They don’t have to take time away from work or family responsibilities. They don’t waste time traveling, or money on parking or public transportation. They don’t risk exposure to other patients with communicable diseases. And they get better health outcomes and become more engaged in their own healthcare.
Providers: Video visits reduce provider wait times, allowing the provider to spend more time with the patient, which improves patient engagement and creates better health outcomes.
The Healthcare System: Even if you never use telemedicine yourself, you will likely benefit from the practice. The efficiency of telemedicine will reduce wait-times for in-person visits, help keep people with non-urgent conditions out of the emergency room, and improve the overall health of the population.